Video Brochures Marketing Help Center - VBM

Video Brochures Marketing Help Center

Video Brochure Enquires FAQs

We regularly get questions from both our prospective and eventual clients so we made this help centre to document all of the questions we get asked. We hope the answers here will help you make a considered decision regarding your video brochure order. If you have any more questions please do get in touch by either hitting the contact button on the left hand side bar, or alternatively directly emailing us on info@vbmhub.com. We will endeavour to answer any questions you have within 24 hours.

General

What is a video brochure?

Video brochures are a blend of a printed brochure and a video screen. When the brochure is opened, a video auto-plays a video. All screens are LCD (liquid crystal displays) screens with an IPS (In-plane-switching) screen technology that allows wide-angle viewing.

What video brochure sizes are available?

All video brochures come in the following sizes: A5 (210 x 248) A4(210 x 297) Custom sizes are available on request

What video brochure screen sizes are available?

For A5 the following screen sizes are available: 4.3-inch 5-inch 7-inch For an A4 brochure the above-mentioned sizes are available at request, in addition to a 10.1-inch screen.

How much memory do the video brochures come with?

All of our video brochures come with a standard memory capacity of 512MB (30-minute video duration). We also offer brochures with memory of up to 16GB (700-minute video duration) should that be required.

Can I upload a slideshow or powerpoint presentation onto my video brochure?

You can upload videos, pictures or a powerpoint slideshow or a mixture of all different content types.

How long do the batteries of the video brochures last?

Customers can choose between 500 mAh standard battery which lasts up to an hour, up to 8000 mAh which lasts up to 20 hours depending on the various screen sizes. Generally speaking the smaller the screen the longer the battery lasts. All video brochures can be RECHARGED with a USB cable which will be provided and is included in the price.

How do I load the videos onto the video brochure?

The video brochures are delivered with a mini USB connection and a small USB cable that can be easily connected to any laptop or other device to drag and drop videos. We can upload the video for you, alternatively, you can upload the videos yourself once received them.

What is the lead time for video brochure production?

Our video brochures typically take 7 days to build from sign off of contract and receipt of 50% payment. Depending on shipping location, you should expect the brochures to take 7-9 days to ship to your destination.

What is the minimum video brochure order size?

We are happy to work with our clients on orders as low as 5 units, however, we do say that because the cost per unit increases so much at such a small order size, this is not recommended. We would recommend you try to keep your minimum order size to 50 units.

Are your video brochures RoHs compliant?

Yes, all our video brochures are RoHs compliant.

Are your video brochures recyclable?

Regarding disposal methods, there is currently no return and recycling scheme. The front card page can be separated from the brochures and recycled and the electrical components can then be taken to your local recycling centre – you can easily locate your nearest centre on the Recycle Now website. There is more information on the recycling electrical items website here.

Do you provide a video brochure box for the brochures to go in?

We can indeed supply video brochure boxes. There is an additional cost here and this is a bespoke requirement so please do let us know at the beginning of the order process. We’re able to supply a bespoke sized outer presentation box for your video card at an additional cost. This box can house your video brochure and the mini USB cable to form a very neat package to give out.

Do you have smart boxes we can put our video brochures in?

Yes, we can arrange for your video brochures to sit in a smart box and even wrapped in silver foil. All bespoke requirements can be arranged for you at the start of the order process.

Video Brochure Design

Can I use my own branding on the video brochure?

Yes, you can. We provide design templates available to download. The templates give you guidance depending on the size of the video brochure. Once we receive your design templates, we will send your video brochures to production.

What kind of printing finish is available on the video brochures?

We offer the following print options: Gloss lamination Matt lamination Anti-scratch Matt Soft touch film Spot UV printing Foil stamping (Gold and silver)

Can I use two designs for my video brochures?

Yes, we can tailor your order to your exact needs. We have worked with people who require four different designs across 100’s of video brochure orders.

Do you build your brochures portrait and landscape?

Yes, you can totally customise your order. We can build them in portrait and landscape or even in different shapes. Just let us know at the order stage and we can help you.

How are your video brochures printed?

Our video brochure are printed by offset printing with CMYK 4C colours

Can pantone colours be used in artwork?

Yes, we can print in Pantone Colours, however, this is an additional requirement and cost so please do let us know at the beginning of the order process.

What special finishes do you offer?

We offer a range of specialist finishes including: Foil blocking Spot UV Soft touch Anti-scuff Please note: these are additional components so you will need to let us know at the beginning of the order process.

How should I send my artwork and production files?

The best way to send us files is through a file transfer service like We Transfer. We ask that you send your artwork through in high-resolution and we will make consult you throughout this process to ensure we have the best possible designs.

Video Brochure Specifications

Are touch screens available on the video brochures?

Yes. Touch screens are available as an alternative to buttons.

What is the thickness of the soft cover video brochure?

The soft cover on the video brochure has a card thickness of 9.5mm.

What is the thickness of the hard cover video brochure?

The hardcover on the video brochure has a card thickness of 14mm.

What type of batteries are used in your video brochures?

We use Lithium-Ion batteries in our video brochures.

Can I have a headphone jack in my video brochures?

Yes, we can include a headphone jack in your video brochures. Please note you will need to request this at the beginning of the order process.

Can I have a presentation box which will have space for a small gift to be included in it as well as my video brochure?

Yes, presentation boxes can be made bespoke to your requirements. We can ensure that there is additional space for either small gifts or additional brochures.

Shipping

Do you ship video brochures to multiple locations?

Yes, we do ship video brochures to multiple locations. We would need to quote a bespoke price once speaking to our shipping provider.

Can I use my own shipping company to ship the video brochures tomorrow?

Yes, absolutely. We are happy to work with your shipping company to ship the video brochures to you.

What happens if my video brochure shipping takes longer than agreed?

We work very closely with our video brochure shipping companies. Unfortunately, sometimes things are delayed. We will do our utmost to ensure this doesn't happen but we are unable to offer compensation if it does.

Video Brochure Production

Where are your video brochures made?

Our video brochures are produced in Shenzhen, China. Our HQ is in London, United Kingdom and all orders are managed here and shipped out to China for production.

Will Spring Festival in China affect my video brochure order?

Yes. Our production facility will shut down over Chinese New Year and no video brochure orders will be processed. We will let you know if your order will be affected by this.

Video Control

How can I upload / change the video on my video brochure?

It is very simple to upload and change the video on your video brochure. It works in exactly the same way as a USB stick. Each video brochure will come with a mini USB charging wire. You can then connect your video brochure to your PC and when it pops up you will be able to see the 'video' folder. If you are looking to replace the current video on the brochure you can delete the current video and drag and drop the new video onto the brochure. If you are looking to add a second or third video to the brochure you will need to upload your new videos and rename them in numerical order. The brochure will then register that and deliver them in the order they are numbered. (01, 02, 03 etc).

Do the video brochures play upon opening the card?

Yes, our video brochures are triggered by default to play on opening. They have a sensor which triggers as the video is opened. We can tailor this though to allow your brochure to only play on pressing the play button.

Can I lock my video content on my video brochures so others cannot take it or download it themselves?

Yes, this is possible. We can password protect your content on the brochure to stop people trying to either change it or take your content off the brochure. Please note you will need to request this though.

Can I add my logo at the start of the video?

Yes, we can add your logo to the video when it starts to play. We will need to be provided with the relevant artwork and this will need to be requested at the start of the order process. You can also set your logo and contact details to show when the brochure is charging.

Can I have more than one video on my video brochure?

Yes, depending on the memory and battery size you decide on you can have as many videos as you want.

Video Brochure Memory Specifications

How long does 128 MB memory last for on my video brochure?

A video brochure with 128 MB memory lasts for 8 minutes on play.

How long does 256 MB memory last for on my video brochure?

A video brochure with 256MB memory lasts for 15 minutes on play.

How long does 512 MB memory last for on my video brochure?

A video brochure with 512MB memory lasts for 30 minutes on play.

How long does 1,024 MB memory last for on my video brochure?

A video brochure with 1,024 MB memory lasts for 60 minutes on play.

How long does 2,048 MB memory last for on my video brochure?

A video brochure with 2,048 MB memory lasts for 120 minutes on play.

How long does 4,098 MB memory last for on my video brochure?

A video brochure with 4,098 MB memory lasts for 220 minutes on play.

How long does 8,196 MB memory last for on my video brochure?

A video brochure with 8,196 MB memory lasts for 400 minutes on play.

How long does 16,392 MB memory last for on my video brochure?

A video brochure with 16,392 MB memory lasts for 700 minutes on play.

Video Brochure Battery Specifications

How long does 500 mAh battery on a 2.4-inch video brochure last for on my video brochure?

The full charge on a 2.4-inch video brochure is 2 hours. Discharge on a 2.4-inch video brochure is 4 hours 10 minutes.

How long does 1,200 mAh battery on a 2.4-inch video brochure last for on my video brochure?

The full charge on a 2.4-inch video brochure is 4 hours 40 minutes. Discharge on a 2.4-inch video brochure is 9 hours.

How long does 2,000 mAh battery on a 2.4-inch video brochure last for on my video brochure?

The full charge on a 2.4-inch video brochure is 7 hours and 50 minutes Discharge on a 2.4-inch video brochure is 16 hours.

How long does 3,000 mAh battery on a 2.4-inch video brochure last for on my video brochure?

The full charge on a 2.4-inch video brochure is 9 hours and 50 minutes. Discharge on a 2.4-inch video brochure is 24 hours.

How long does 5,000 mAh battery on a 2.4-inch video brochure last for on my video brochure?

The full charge on a 2.4-inch video brochure is 11 hours. Discharge on a 2.4-inch video brochure is 34 hours 20 minutes.

How long does 8,000 mAh battery on a 2.4-inch video brochure last for on my video brochure?

The full charge on a 2.4-inch video brochure is 26 hours. Discharge on a 2.4-inch video brochure is 51 hours.

How long does 500 mAh battery on a 4.3-inch video brochure last for on my video brochure?

The full charge on a 4.3-inch video brochure is 1 hour 50 minutes. Discharge on a 4.3-inch video brochure is 1 hour 10 minutes.

How long does 1,200 mAh battery on a 4.3-inch video brochure last for on my video brochure?

The full charge on a 4.3-inch video brochure is 3 hour 50 minutes. Discharge on a 4.3-inch video brochure is 3 hour 10 minutes.

How long does 2,000 mAh battery on a 4.3-inch video brochure last for on my video brochure?

The full charge on a 4.3-inch video brochure is 4 hour 50 minutes. Discharge on a 4.3-inch video brochure is 5 hour 25 minutes.

How long does 3,000 mAh battery on a 4.3-inch video brochure last for on my video brochure?

The full charge on a 4.3-inch video brochure is 10 hours 30 minutes. Discharge on a 4.3-inch video brochure is 8 hours 20 minutes.

How long does 5,000 mAh battery on a 4.3-inch video brochure last for on my video brochure?

The full charge on a 4.3-inch video brochure is 16 hours. Discharge on a 4.3-inch video brochure is 14 hours.

How long does 8,000 mAh battery on a 4.3-inch video brochure last for on my video brochure?

The full charge on a 4.3-inch video brochure is 24 hours. Discharge on a 4.3-inch video brochure is 20 hours.

How long does 500 mAh battery on a 5-inch video brochure last for on my video brochure?

The full charge on a 5-inch video brochure is 1 hour 50 minutes. Discharge on a 5-inch video brochure is 1 hour 10 minutes.

How long does 1,200 mAh battery on a 5-inch video brochure last for on my video brochure?

The full charge on a 5-inch video brochure is 3 hour 50 minutes. Discharge on a 5-inch video brochure is 3 hour 10 minutes.

How long does 2,000 mAh battery on a 5-inch video brochure last for on my video brochure?

The full charge on a 5-inch video brochure is 4 hour 50 minutes. Discharge on a 5-inch video brochure is 5 hour 20 minutes.

How long does 3,000 mAh battery on a 5-inch video brochure last for on my video brochure?

The full charge on a 5-inch video brochure is 10 hour 30 minutes. Discharge on a 5-inch video brochure is 8 hour 20 minutes.

How long does 5,000 mAh battery on a 5-inch video brochure last for on my video brochure?

The full charge on a 5-inch video brochure is 16 hours. Discharge on a 5-inch video brochure is 14 hours.

How long does 8,000 mAh battery on a 5-inch video brochure last for on my video brochure?

The full charge on a 5-inch video brochure is 24 hours. Discharge on a 5-inch video brochure is 20 hours.

How long does 500 mAh battery on a 7-inch video brochure last for on my video brochure?

The full charge on a 7-inch video brochure is 1 hour 50 minutes. Discharge on a 7-inch video brochure is 36 minutes.

How long does 1,200 mAh battery on a 7-inch video brochure last for on my video brochure?

The full charge on a 7-inch video brochure is 3 hours. Discharge on a 7-inch video brochure is 2 hours.

How long does 2,000 mAh battery on a 7-inch video brochure last for on my video brochure?

The full charge on a 7-inch video brochure is 4 hour 40 minutes. Discharge on a 7-inch video brochure is 3 hour 10 minutes.

How long does 3,000 mAh battery on a 7-inch video brochure last for on my video brochure?

The full charge on a 7-inch video brochure is 6 hour 40 minutes. Discharge on a 7-inch video brochure is 4 hour 10 minutes.

How long does 5,000 mAh battery on a 7-inch video brochure last for on my video brochure?

The full charge on a 7-inch video brochure is 12 hours. Discharge on a 7-inch video brochure is 11 hours.

How long does 8,000 mAh battery on a 7-inch video brochure last for on my video brochure?

The full charge on a 7-inch video brochure is 24 hours. Discharge on a 7-inch video brochure is 13 hours.

How long does 500 mAh battery on a 10.1-inch video brochure last for on my video brochure?

The full charge on a 10.1-inch video brochure is 1 hour 50 minutes. Discharge on a 10.1-inch video brochure is 36 minutes.

How long does 1,200 mAh battery on a 10.1-inch video brochure last for on my video brochure?

The full charge on a 10.1-inch video brochure is 3 hours. Discharge on a 10.1-inch video brochure is 1 hour 50 minutes.

How long does 2,000 mAh battery on a 10.1-inch video brochure last for on my video brochure?

The full charge on a 10.1-inch video brochure is 5 hours. Discharge on a 10.1-inch video brochure is 3 hour 10 minutes.

How long does 3,000 mAh battery on a 10.1-inch video brochure last for on my video brochure?

The full charge on a 10.1-inch video brochure is 7 hours. Discharge on a 10.1-inch video brochure is 4 hours.

How long does 5,000 mAh battery on a 10.1-inch video brochure last for on my video brochure?

The full charge on a 10.1-inch video brochure is 12 hours. Discharge on a 10.1-inch video brochure is 10 hour 50 minutes.

How long does 8,000 mAh battery on a 10.1-inch video brochure last for on my video brochure?

The full charge on a 10.1-inch video brochure is 24 hours. Discharge on a 10.1-inch video brochure is 13 hours.

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